Saturday, February 21, 2015

Blizzard(c), Nevermore Asshats

i.e. World of Warcraft, Diablo, Starcraft, Hearthstone, etc...

If the name Blizzard means nothing to you, I can't hazard a guess as to what you're doing on a page dedicated to gaming. For the better part of 30 years they've been one of the most go-to studios for video games in the industry. They literally developed the MMO genre to create the most successful franchise currently in said niche's industry. They have championed the pleebs of the internets in some aspects, catered to the mindless raid-monkeys at times, tried to incentivize and cajole their patrons out of more and more of their money as the months trudge onward through time. After many years of loyalty I bid them a heavy farewell and a hearty "fuck off!"

Honesty up front. I have never played Starcraft. I have zero interest in Hearthstone and their coming soon MOBA adapation of their titles. I got into Diablo 2 well after release of the expansions when I joined friends in LAN runs. I did play WoW for far too many years thru college, but have been clean since ~2009. Included I splurged on Collector's Editions for Burning Crusade, Wrath of the Lich King, and Cataclysm. I also pre-ordered two Diablo 3 and made my first ebay snipe (a practice I've abhorred in others but netted me a one-time profit that was desperately needed at the time). I've had my typical spats that come with committing that much time to any endeavor--things that are cute, fun, or eccentric devolve into time-consuming, unskippable, repetition-grinding souless puppet shows that have you going thru the motions more than anything. I've personally lost count of the number f times I've gotten physically frustrated with their online or phone tech support for bug, billing, or technical issues. For my brothers in these arms, their continued ineptitude astounds me and I've seen some shit in both the industry and their clientele...

Now the majority of people do this from time to time. They take hiatuses from 'involved' or repetative games and may come pick them up again at a later date. Often this is preceeded by the release of serious technical overhauls, additions of sought after content expansion, or just forgotten curiocuty ("Why did I ever leave?" only to be reminded shortly thereafter). I don't want to downplay this so I'm making it perfectly clear--I AM DONE WITH THEM 100%. There are many varied nuances to why I'm leaving but as this is a blog and not a discertation I will attempt to convey the most crucial and still grant them the minimal of courtesies I still hold for them.

The story. Warcraft & Diablo had some of the most well-versed canon in a video game at their peek times. Those have massively been castrated and belittled for flash and presentation in lieu for the all-mighty dollar as they have literally made a career of ret-conning their own material. For the uninitialized this means they change the past of their story in future releases to build up something new they've not developed yet. It's very irritating to people who play those style of games FOR the story lines and plot devices--I mean come on guys what does the RP stand for in MMORPG anyway? Warcraft with their expansions continued to invalidate everything you did prior to the newest shiniest new turd they released. Made it awesome for someone to go plow thru zones almost unimpeeded by competing players but that takes away from the MMO atmosphere. It also belittles players who have bragging rights to some of their earlier achievements, i.e before it was nerfed, before it was dumbed down for casuals, etc. Introducing collection and achievement systems that DIDN'T take any previous actions into account were more insulting to some of us who could not go back and beat something again because we PUGged or just got really, really lucky on a drop roll or something. I admit I'm a bit of an achievement hound and showing off stuff can be nice but makes things get taxing when you have to re-complete content that you're well and truly not down for.

Money. I had previously thought it to be the only well-known MMO to still be subscription based game out there, but was recently proven wrong as another veil from my past contacted me about re-linking and returning to my account, Dark Age of Camelot--which despite the 13 year anniversary just passing is still subscription only. Anyone who was aware of Everquest in the day knew you could find rare items and sell them on ebay or a similar site for real-world money. There was some* of this going on but due to their drop-system was more of a 'hire me and we complete _____ until you get your macguffin." It's also one of the first games I was ever aware at for the volume and exploitation of micro-transactions over the internet. In today's market we're used to the ideals of DLC or pay-to-play games on our smartphones or even free--to-play/pay-to-win versions coming up on their stores daily. Blizzard pioneered parts of this business model with exclusives available thru online stores or live events they would attend or host (BlizzCon). Citing the most heinous Diablo 3 real-money auction house would just be too easy but yeah it existed. Now this week we get a press release stating new micro-transactions will be added to the game. I can only assume they're to unlock new dungeons or loot tables that were previously attainable to all within the game.

Security & scrutiny. Here's the cherry on top and the final nail in their coffin as far as I, personally, am concerned. Remember when I said they fought FOR the users on occasion (lol at Tron reference). Well in the mid-2000s when hacking financial data thru game accounts became a serious threat they implemented what was one of the simplest fixes to the problem imaginable--a key dongle. It would generate a random number that was tied to their servers so only if the username, password, AND authenticator were correct could you access the information. Fairly genius and cheap to implement fix. I will also say I credit that at least in part to why my info was NOT hacked the 2-3 times I'm aware of Blizzard getting hit. Now you could send away money for a keychain or just download a free app for your smartphone. Guess which one this cheap bastard on the other side of your monitor chose :). In all the years since I got it it has let me down exactly twice. Once about 5 years ago after x-months not logging in it became desynced with the host servers. It was a fairly simple process to unbind it from my account and then re-connect it~2 hours just with passwords, verification, and confirming identiies, etc. This is where we start to see the neurosis of their paranoia. I'm all about protecting my information but I'm spending almost as much time getting into my own info that I KNOW that a hacker would theoretically spend brute-forcing his way into the encryption. The most recent authenticator issue was about 3 months ago when again it desynced. This one I'm not willing to contribute to inactivity cause I was playing D3 with friends every few weeks. Anyway expected the same tedious, but simple fix. untold man hours later going thru my account, speaking with tech support tiers 1-2, and bouncing emails back and forth with them I am informed that my account has been locked due to new security measures in place. By unbinding my authenticator to fix an desync issue I had engaged one such protocol and I would not be allowed to access ANY of my accounts and such without providing a copy of a photo id from an official documentation source (driver's license, passport, etc).

So Blizzard(c), I bid you a not-so fond farewell, waving my middle fingers high in proclamation and for added emphasis to say I'm done with you. I don't care if you donate 100% proceeds to cancer research. I don't care if your game you continually shit on goes free-to-play. I don't care if you come to my house and offer to pay me some of the untold (but sadly calculated) thousands of dollars I spent on subscription fees back--well you might get my attention briefly if I'm being 100% honest, but it'd have to be a competitive rate in this economy.

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